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Troubleshooting

Common issues and solutions

  • How do I link my Clever account?
  • I Can't Login / Password Resetting
  • I Can't Remove a Suggestion from my Document
  • I can't see my students on the Reports table
  • I Don't See my Students' Results or Matches
  • My Career Matches Aren't Showing Up
  • My Degree Matches Aren't Showing Up
  • My student took the assessments but aren't showing up
  • Why are my students marked as "Not Confirmed"?

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